Report a Problem

Use this form to report a problem you are experiencing with the library website or an electronic resource.

Your Name (first and last name preferred):

Your Email (GCSOM email preferred):

Electronic Resource Name or Title (Example: New England Journal of Medicine):

Are you On or Off Campus? (Example: I'm off campus at my apartment in Dunmore):

What Internet Browser are you using? (Include browser version if possible):

How did you access this electronic resource? (Example: Bookmarked, syllabus, library website):

What type of device are you using to access the electronic resource? (Example: iPhone, iPad, tablet, laptop, desktop):

Please describe your problem in detail and attach a screenshot of any error message you are seeing:

Click the "Review" button to review your problem report and attach a screenshot before sending to

GCSOM library staff will respond to you ASAP.

Thank you for taking the time to let the library know about a problem you are having with our electronic resources.

Let's Get In Touch!

Give us a call or send us an email and we will get back to you as soon as possible!